Research and development

We undertake extensive research and development. Our research spans original techniques for interacting with content as well as the implications of open platforms and new digital business models for UK public policy. A select list of publications is shown below.

You can find Jerry Fishenden’s blog focused on new technology developments here.

Publications

• Federated Identity for Access to UK Public Services: 1997-2020 (PDF). An historic overview of the UK Government’s approach to federated identity over the past 23 years
• Implementing a 21st Century Approach to Digital Identity. Computer Weekly, 8 January 2020
• Submission to the House of Lords Select Committee on Artificial Intelligence. Artificial Intelligence Committee publications, UK Parliament, October 2017
• Will the review of Gov.uk Verify fix the UK’s digital identity problems? Computer Weekly, October 2017
• Gov.uk Verify and identity assurance – it’s time for a rethink. Computer Weekly, May 2017
• Escaping waterfall government and the myth of ‘digital transformation’ Computer Weekly, March 2017
• Digital Economy Bill: About this data sharing plan… where are the safeguards? Ars Technica, 25 November 2016
• ‘Digitizing Government‘ book – Alan Brown, Jerry Fishenden and Mark Thompson
• Previous column in CIO magazine. Examples include:
  • Securing digital public services
  • Service Design Thinking
  • Data-enabled service design
  • Of lipstick and pigs in government
  • Time for the rise of the platform mutuals?
• (with Mark Thompson) “The great deverticalisation“ series of articles, Computer Weekly, January 2013 onwards
• Fishenden, J and Thompson, M. (2012). “Digital Government, Open Architecture, and Innovation: Why Public Sector IT Will Never Be The Same Again“, Journal of Public Administration Research and Theory (JPART), September 6, 2012.
• “The implications of identity assurance for public services“, Computer Weekly, April 2012
• Fishenden, J. (2011). “Interactive Computer Visualisations of Time and Place.“ Proceedings of the 2011 Theory and Practice of Computer Graphics, (pp. 69-70)
• “One site to rule them all“, Holyrood, September 2011
• Fishenden, J., & Hugill, A. (2011). “Palimpsests of Time and Place.“ COMPSAC, IEEE 35th Annual Computer Software and Applications Conference, (pp. 336-345)
• House of Commons Public Administration Committee, Twelfth Report: “Government and IT – ‘A Recipe For Rip-Offs’: Time For A New Approach“ (PDF), July 2011 (Specialist Adviser)